Terms of Use

Your use of any of our websites or apps (together the “Sites”) is subject to these Terms of Use, so please read them carefully. If you do not agree to these Terms of Use, please do not use our Sites.

Any personal information you share with us will be used as described in our Privacy Policy.
If you have any questions, please contact the Galleria Mall, Jumeirah 1 (Al Wasl Road, P.O. Box 124777, Dubai, UAE.


The Sites provide you with access to information about services and activities at our Centre(s), including those provided by third parties (the “Services”).
Although we update our Sites regularly, information can change and sometimes could be out of date.


You promise that all details and information you provide to us for the purpose of registering on the Sites and using the Services are correct and that you will update them if they change.

We grant you a limited licence to access and use the Sites solely for your personal, non-commercial use. You agree not to copy, store or use the Sites (or any part of them) in any way other than their intended use.

You acknowledge that all intellectual property rights in the Site(s) (which includes the content, the way it is laid out and the “Galleria” trade marks) belong to us or our licensors and you have no rights to use them outside of the Sites.

The Site(s) and/or Services may allow users to send or upload videos, photos, text or other information ("User Content"). We want a wide range of users to be able to access and enjoy the Site(s), so when using the Site(s) Sites and/or Services you promise to:


• Act lawfully: don’t act in any way that could be unlawful or encourage others to act unlawfully. In particular, don't infringe intellectual property rights, don't reveal confidential or sensitive information and don't engage in any criminal offence.

• Act responsibly: don’t pretend to be someone else or act in any way that is harassing, defamatory, threatening, obscene, abusive, racist, sexist, offensive or otherwise objectionable or inappropriate in context of the Sites.

• Act reasonably: don’t use your access to the Sites in any way that may affect the running of the Sites or any network or systems connected to them. Remember, interfering with others' websites, apps, networks or systems can be a criminal offence.


Although we have no obligation to screen, edit or monitor any of the User Content, we reserve the right, and have absolute discretion, to screen, monitor, edit or remove any User Content at any time and for any reason without notice.

You are solely responsible for your use of the Site(s), including all User Content sent or uploaded using your account. We take no responsibility for any User Content, but if you see any User Content sent or uploaded by others which you think is in breach of these Terms of Use, please let us know.

We provide users with access to social media content (including but not limited to our Twitter account and Facebook page) (“Social Media Platforms”), which may also be available via the Site(s). Social Media Platforms have their own terms and conditions, privacy policies and age restrictions. You promise us that you will comply with these when using the Sites to interact with Social Media Platforms. We are not responsible for the processing or handling of your data by Social Media Platforms.

You grant us and our affiliates a non-exclusive, royalty-free right to use, reproduce, modify, adapt, publish, distribute, perform and display (with the right to sub-license) any User Content you supply (either directly or via Social Media Platforms), along with any information about you submitted with your User Content, if we choose.

If any member of the Galleria Mall staff, contracted or otherwise is subject to any claim, or request for information about your use of the Sites, we may disclose information about you at our discretion. We can do this without telling you.

You are responsible for all damages, losses, costs or expenses suffered by the Galleria Mall arising out of any breach by you of these Terms of Use.


You acknowledge that the Site(s) are provided as a convenience to you. We do not make any promises about the availability of the Site(s) or the content or functionality of them. Sometimes, for technical, legal or operational reasons, the Site(s) may not be available. We may suspend your access to the Site(s) at any time in our discretion.

If we are in breach of these Terms of Use, we will only be responsible to you for any losses that you suffer directly as a result and to the extent that they are a foreseeable consequence to both of us at the time you register with/download the Site(s). Our responsibility shall not in any event include business losses such as lost data, lost profits or business interruption. In accordance with our legal obligations to you in general, this does not limit or affect our responsibility to you if we are negligent and our negligence causes death or personal injury, or if we are fraudulent.
We are not responsible to you for any damages, losses, costs or expenses you suffer arising out of your use of the Site(s) or if the Site(s) are unavailable, do not function as anticipated or are inaccurate. We recommend you should take regular back-up copies of your own data and use the latest virus checking software.

The Site(s) contains links to other websites which are independent of Galleria Mall. We are not responsible for the contents of any third party websites or any goods/services provided to you by a third party. We are not responsible to you for damages, losses, costs or expenses of any sort incurred as the result any third parties who you may interact with in connection with your use of the Site(s) or the Services.


Any company directly affiliated with Galleria Mall, as well as the owners of the Galleria Mall, may benefit from these Terms of Use.
Enforcement of these Terms of Use is solely at our discretion, and just because we may not enforce them in some circumstances does not mean that we have lost the right to enforce in future.

These Terms of Use shall be governed by and interpreted in accordance with the laws of UAE and any disputes will be decided only by the UAE courts.